CarePoint Solutions:
On the front lines in the battle vs. diagnostic error

Because clinical lab test results inform most medical decisions they drive the downstream efficiences, economies, and patient outcomes of entire healthcare systems. Arguably, there’s no better investment a healthcare org can make than to improve it’s diagnostic accuracy.

QA Software

CarePoint’s QA Division builds data-driven, outcomes-oriented quality management software that allow clinical labs to identify and address sources of error throughout their testing process and more effectively.

  • Automates ISO & CLIA compliance to save you thousands of hours of time
  • Guides users through comprehensive risk assessments customized to your lab, your test platforms, and your patients
  • Simplifies the development of effective Individualized Quality Control Plans (IQCP’s)
  • Implements a continuous quality improvement process
  • Ensures your lab is regulatory-compliant and inspection-ready
  • Measurably improves healthcare delivery and clinical outcomes
Pro-QCP™: A Process Approach to Ensuring Diagnostic Test Accuracy

QC Solutions

CarePoint’s QC Division formulates and commercializes advanced blood-like quality control solutions that more effectively assess the performance of diagnostic analyzers.

CarePoint supplies and licenses proprietary QC solution formulations to major IVD manufacturers and international PT/EQA organizations.

  • Coagulation
  • Blood Lead
  • Blood Gas
  • Whole Blood Glucose
  • CO-Oximetry
  • Cardiac Markers
  • Hematology

POCT Listserv

POCT Listserv is a clinical laboratory discussion forum with more than 3300 Point-of-Care Coordinators and Lab Directors.

  • Timely and pertinent topics in laboratory medicine
  • Access to clinical experts
  • Valuable and practical advice from your peers
  • 24/7 access to an archive of clinical references and resources
  • Sponsored by CarePoint Solutions and free for all

ISO 15189 Compliance

ISO 15189 outlines the quality and competence requirements for medical laboratories, enhancing patient safety through standardized processes. Pro-QCP™ is fully aligned with ISO 15189, ensuring regulatory compliance and reliable diagnostic test results.

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Quality Management System (QMS)

ISO 15189 mandates an effective QMS to ensure processes are well-documented, managed, and continuously improved, guaranteeing consistent quality in laboratory operations.

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Technical Competence

Laboratories must demonstrate technical competence through qualified personnel, accurate testing procedures, validated equipment, and adherence to strict quality control measures.

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Patient-Centric Accuracy and Safety

The standard emphasizes patient safety by ensuring test results are precise, traceable, and delivered within defined turnaround times, reducing diagnostic errors and enhancing trust.

Scientist holding blood sample in laboratory

Did You Know?

  • Medical errors claim the lives of over a quarter million people in the US each year.
  • Inaccurate diagnostic lab results are the leading cause of preventable medical error.
  • On average, each of us and each of our loved ones will experience a meaningful diagnostic error at least once in our lifetime.
  • Diagnostic errors are increasing as the delivery of health care increases in complexity.
  • 5% of U.S. adults who seek outpatient care each year experience a diagnostic error.
  • Diagnostic errors contribute to approximately 10% of preventable patient deaths.
  • Diagnostic errors account for up to 17% of hospital adverse events.
  • Diagnostic errors are the leading type of paid medical malpractice claims.
  • The average US hospital pays out more than $300 million each year in malpractice settlements.
  • Among medical errors, diagnostic errors are almost twice as likely to result in patient death.

News & Press Release

Why ISO 15189 Compliance is a Must for Medical Labs: Benefits and Urgency Explained

TESTIMONIALS

What Our Customers Say!

Wow- Pro-QCP is awesome!! It’s nice how it covers everything you need to consider for IQCP’s. This is really an incredible tool that has given me lots of ideas for improvements that I can consider including in my IQCP plan.

– Early Access Reviewer

Pro-QCP guides you through a comprehensive process review and flags opportunities for improvement along the way. The program really helped, not only to develop our IQCP, but to ‘proceduralize’ its implementation.

– Quality Assurance Specialist

I think Pro-QCP is a great resource to find out what one does NOT know — and to generate a list of what one needs to work on in order to ‘have a continuous quality improvement plan’. Excellent!

– Diagnostic Lab Consultant

Seeing CarePoint’s detailed fishbone diagram for the GEM 4000 was my ‘ah-hah’ moment… it enabled me to understand the scope of the IQCP task for the first time.

– Clinical Research Consultant

By using this program, it truly helps Point-of-Care Coordinators take the high road and not a low bar attempt to develop a meaningful IQCP.

– Healthcare Policy Advisor

Pro-QCP gives the surveyor / inspector proof that you thought this through in a consistent manner.

– Healthcare Operations Consultant

Pro-QCP picks up where Clinical Laboratory Standards Institute EP-23 Guideline leaves off!

– Prototype Evaluator

The program uses a very systemic approach so that everything is covered.

– Clinical Laboratory Scientist